Frequently Asked Questions

How can I increase the file upload limit?
This limit is set in your server's PHP.INI file under "memory_limit" and can only be changed by your server's administrator.

Why are large files only partially uploading?
This is commonly because your PHP script has reached its allowed execution time, before the file has finished uploading. This limit is set in your server's PHP.INI file under "max_input_time" and "max_execution_time" and can only be changed by your server's administrator.

Can I run OdinFTP on Windows?
Yes, you can run OdinFTP on a Windows server that has PHP support. You can also connect to any Windows FTP server.

Why can't I connect to an external FTP server?
It's possible your server needs a setting changed to allow external FTP connections. You should contact your host to ask about this. If you're using OdinFTP on the same server it's installed on, you won't need to change anything.

Can I zip/unzip files?
As PHP's FTP functions do not offer a way to zip/unzip files it's not possible to perform these actions on a remote server with OdinFTP.

Is OdinFTP secure?
OdinFTP is as secure as any program using the FTP protocol. Every time you click a link or button within the app, before any process is performed, the system will check that your IP matches the IP of the initial login. This protects against session hyjacking (this can be turned off if required). Also, to prevent repeat failed login attempts, the system will lockout the user after 3 failed attempts. You can set how long the lockout lasts for. If you use the "Save Login Details" feature on the login screen, your FTP details (host, username, password) will be saved in plain text to a cookie on your system.

When would I turn off IP session locking?
Mobile networks typically change the IP address you're using when you're using mobile data, which can cause your session to be terminated. If using OdinFTP on your mobile, this is a more reliable option.

Contact us to request a complete source of Ftp client.